This is so far unresolved
A user is unable to access the portal.
They changed their password 3 weeks ago. The error msg they get is as follows:
The local security authority cannot be contacted.
They can access the portal when logging in as themselves through someone elses PC, but not their own.
Their profile has been reset and we can access using a runas cmd.
Google suggested this...
See link for full details: http://www.sharepointu.com/forums/Dodgy_logins_and_deleted_files/m_39098/tm.htm
When a student changes his/her Windows password after being prompted, they are unable to access their Sharepoint sites (ERROR: "The local security authority cannot be contacted") although they can still log in to Windows. Our workaround to this at the moment is to temporarily make the student an administrator (the command prompt is blocked for students), log them in to Windows and use the command prompt to run "control keymgr.dll" and delete any stored usernames and passwords for Sharepoint. Once that is done we can remove the admin privileges and they can log in OK. The only time this is not a problem is when the user changes their password at the end of the day because some sort of synching is set to run overnight that resolves the issue.
To correct this problem, click START, Settings, Control Panel, Users and Passwords
ReplyDelete1. Select the current users account and click remove (this removes the password cache and not the user account)
2. Select the Advanced tab, click Manage Passwords. You should see an entry, select it and click Remove